Backups only help if they are available when something goes wrong. Cloud Remote Backup stores copies of your account on separate backup storage, away from the server your website runs on.
Restores are self-service through JetBackup in cPanel, so you can recover a single file, a database, an email account or your whole account in a few clicks.
Who needs it
- Cloud VPS customers, because VPS plans do not include backups by default
- Online stores that cannot afford to lose orders
- Agencies responsible for client websites
- Anyone who wants an extra layer of protection
Off-server storage
Backups are stored separately from your hosting server.
30 days of restore points
Go back to any available restore point from the last 30 days.
Self-service restore
Restore files, databases, email or your whole account through JetBackup.
Granular recovery
Recover just what you need without overwriting everything else.
Shared hosting plans already include daily backups kept for 30 days. Cloud Remote Backup adds an extra, independent copy for customers who want more protection. For Cloud VPS plans, we strongly recommend it, because backups are not included by default.
How long are backups kept?
Restore points are kept for 30 days, so you can go back to any available point in the last month.
How do I restore a backup?
Log in to cPanel, open JetBackup and choose what to restore. See our guide on restoring a backup.
Do I need it on shared hosting?
Shared plans already include daily backups kept for 30 days. Cloud Remote Backup is an optional extra layer of protection.
Are backups included with Cloud VPS?
No. Cloud VPS plans do not include backups by default, so we recommend adding Cloud Remote Backup for any website you rely on.
Can I restore a single file or email account?
Yes. You can restore individual files, databases or email accounts without touching the rest of your website.
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